No hidden Fees and Limitations for your Protection
We aim for transparency every step of away, keeping you always in the loop.
Understanding VoucherMoney

Although the majority of our services are free, there may be specific fees applicable while using VoucherMoney, namely those connected to currency exchange and inactivity.

  • Maintenance fee: please be aware that you may be charged a maintenance fee if your do not use your Vouchermoney balance for a period greater of 12 months.
  • Exchange fee: Should your in country currency be different from the one we are currently trading in, there may be fees applicable to your purchase which are in direct connection with the daily exchange rate as set by the European Central Bank.
  • Reimbursement fee: please be aware that should you require a refund you will be charged an issuing fee of 5 euros which will be deducted from the remaining voucher balance.
  • Free Platform Use:Vouchermoney’s amazing platform is free to use and we will never charge you to access your voucher information, balance, purchase history and to amend personal details.


 Are you looking for more information or do you have questions about using VoucherMoney? Our customer service team is happy to help you.